IT Support 4U Privacy Policy

Website Type: Business
Effective From: February 1, 2022

Introduction

IT Support4U's website (“Website”) is managed by IT Support4U.

Contact us at:
Email: Support@itsupport4u.ie
Phone: 01 901 5737
Address: Wicklow Enterprise Centre, Murrough, Wicklow Town, Co. Wicklow, A67 DE88, Ireland

Objective of Privacy Policy

This Privacy Policy aims to inform the users of our Website about:

1. The types of personal information we collect;
2. How we use the gathered data;
3. Who has access to the data;
4. Users’ rights regarding their data; and
5. Our cookies policy.

This policy is in addition to the Website’s terms and conditions.

GDPR Compliance

For users from the EU, we are compliant with the General Data Protection Regulation (“GDPR”) (EU Regulation 2016/679). For users from the UK, we comply with the GDPR as integrated into the Data Protection Act 2018.

We haven't appointed a Data Protection Officer since our operations don't require one as per Article 37 of the GDPR.

User Consent

By using the Website, users consent to the terms outlined in this Privacy Policy. If processing of personal data is based on user consent, users can withdraw this consent anytime. This doesn’t affect any processing that took place before the withdrawal.

To withdraw consent, email our data protection controller at Support@itsupport4u.ie or use our contact form.

Legal Grounds for Processing

We collect and process data for users in the EU according to Article 6 of the GDPR.

Our legal grounds for collecting and processing personal data of users in the EU:

• Users have given consent for processing their data for one or more specific purposes.

Information Collection

Automatically Collected Data

During your visit to the Website, we may automatically store:

• IP address;
• Location;
• Links clicked;
• Content accessed.

Non-Automatically Collected Data

We may also collect data through Contact Forms and Live Chats, including:

• Full name;
• Email address;
• Phone number;
• Payment details;
• Autofill data;
• Company Website.

We also use Google PPC Advertisement.

Use of Personal Data

Automatically Collected Data

This data is used for:

• Marketing Campaigns;
• Delivering services to clients.

Non-Automatically Collected Data

This data is used for marketing campaigns and providing marketing services to our clients.

Sharing Personal Data

Within Organization

Data may be disclosed to members of our organization who need access to fulfill the purposes mentioned in this Privacy Policy.

Other Disclosures

Your data will not be sold or shared with third parties unless:

• Required by law;
• Necessary for legal proceedings;
• To protect our legal rights;
• In case of company sale or negotiations.

Please note, we are not responsible for the privacy practices of websites linked from our Website.

Data Storage

Data is stored until its purpose is served. If storage exceeds this period, users will be informed.

Data Protection Measures

We employ premium hosting, antivirus, anti-spam protection, and SSL certificates. However, we cannot guarantee absolute security.

User Rights

Under GDPR, users have the following rights:

• Right to be informed;
• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restrict processing;
• Right to data portability;
• Right to object.

Protection of Minors

We do not knowingly collect data from children under 16. If such data is inadvertently collected, it will be promptly deleted.